"You Can’t Improve Without Measuring"
FEATURE
“You Can’t Improve Without Measuring”
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“You can’t improve without measuring,” lean consultant Kevin McManus of Great Systems told the Pacific-West Fastener Association.
Speaking to Pac-West on “The Real Upside of Lean: Strategies for Sustaining Process Excellence,” Oregon-based McManus recommended developing scorecards to track daily errors.
“Don’t wait for the accounting report at the end of the month.”
Measuring is vital because “behaviors will change with tracking and reviewing. Feedback is motivation,” McManus advised.
“Can you imagine waiting until the end of the month to check sports scores?” he asked Pac-West members.
For excerpts from the dozens of lean tips McManus offered to Pac-West members, FIN subscribers can CLICK HERE.
Or visit Pac-West.org.
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