IFE Client Success Account Executive
The International Fastener Expo is accepting applications for a dynamic Client Success Account Executive within the LA/Orange County area, or candidates in the Chicago, Ohio or Detroit region with experience related to the fastener or manufacturing sector. This position is responsible for developing and maintaining client relationships that promotes retention and loyalty. The individual will be hands‐on with the day-to-day interaction with both vendors and attendees.
- Experience in the Fastener, Machinery/Tooling or Manufacturing industries a major plus
- Qualified candidates should possess the ability and experience to build strategic relationships with key vendors, associations and attendees.
- Strong outbound tele-sales and excellent client success/service experience a plus. Must have great follow‐up skills.
- Computer literate in all aspects of Microsoft office a must. Experience with Salesforce or similar CRM with prospect list development and management required.
- Working knowledge of Hoovers, Dun and Bradstreet and other research analytics a strong plus but not required.
- Creative with sales and client service approach and able to solve tough client problems.
- Ability to multitask in a deadline driven, goal‐oriented environment.
- Highly organized, excellent oral, written and listening communication skills; highly focused attention to detail; a professional demeanor with exceptional interpersonal and customer service skills; able to work independently and as a team player across several team platforms.
- Demonstrated ability to take initiative and interact with all levels of management.
- Must be able to travel 4+ times per year to meet with prospective clients, attend industry events and trade shows. Must have a valid driver’s license and current automobile insurance.
Apply online: https://emeraldexpo.applicantstack.com/x/detail/a226zsoi5lt5.
Questions email: careers@emeraldexpo.com.
About International Fastener Expo: Owned and operated by Emerald Expositions, a leading operator of business‐to‐business trade shows in the United States, International Fastener Expo (IFE) is the largest and most diverse gathering of fastener and industrial professionals in North America.
Founded in 1981 IFE serves all reaches of the supply chain, from manufacturer to distributor to end user, and features nearly 70 product categories. With over 850 vendors and more than 5,000 attendees from 30+ nations, the International Fastener Expo delivers industry‐leading content and facilitates vital industry connections at their annual three‐day show in Las Vegas, Nevada, the entertainment and trade show capital of North America.
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